GCF GYM
28-Day Confidence Guarantee
Terms & Conditions | GCF Built for More 28-Day Program
At GCF GYM, we believe good coaching, purposeful training and a supportive community can make a real difference.
We understand that joining a new gym can feel like a big commitment, especially if you've tried before or aren't sure whether it's the right fit.
That's why we're backing our GCF Built for More 28-Day Program with our 28-Day Confidence Guarantee.
You bring the commitment. We'll back it.
1. Our Commitment to You
When you join the GCF Built for More 28-Day Program, you'll receive:
Three coached group training sessions per week over 28 days, for a total of 12 scheduled sessions.
Structured strength and conditioning training.
Coaching and exercise adjustments suited to your starting point and ability.
Support, encouragement and accountability from our coaches and community.
An in-person progress review during Week 4.
Our aim is to help you build confidence, develop consistency and experience what training at GCF is really like.
2. Your Commitment to the Program
To qualify for the 28-Day Confidence Guarantee, we ask that you:
Attend all 12 scheduled coached group sessions during your 28-day program, subject to the reasonable exceptions outlined below.
Follow reasonable coaching guidance and participate safely within your individual ability.
Communicate with your coaches if you experience difficulties, injuries or circumstances affecting your attendance.
Participate in your Week 4 progress review, or arrange an alternative where reasonably necessary.
We don't expect perfection. We do ask for genuine participation and open communication.
3. Reasonable Attendance Exceptions
We understand that life doesn't always go to plan.
If illness, injury, family emergencies or other reasonable circumstances prevent you from attending a scheduled session, please let us know as soon as reasonably practical.
We'll consider these circumstances fairly and individually.
Where appropriate and available, we may arrange an alternative training session.
Missing a session for a reasonable, communicated reason will not automatically disqualify you from the guarantee.
4. Your Week 4 Progress Review
During Week 4, we'll arrange an in-person meeting with you to:
Review your progress and achievements.
Discuss your training experience.
Talk about any challenges you've faced.
Help you decide what you'd like to do next.
Whether you choose to continue training at GCF or decide it's not the right fit, we want you to feel comfortable having an open conversation.
If you don't feel GCF is right for you, you can request a refund under the 28-Day Confidence Guarantee during this meeting.
This conversation is not an obligation to purchase another membership.
If you're unable to attend in person for a reasonable reason, we'll work with you to arrange an alternative.
5. How the Refund Guarantee Works
If you've genuinely participated in the program, met the guarantee requirements and still don't feel GCF is the right fit for you, you can request a refund of your $349 AUD 28-day program fee.
You can make your request:
During your Week 4 progress review; or
By emailing gcf@commandosteve.com within 7 calendar days after your 28-day program ends.
A request made during Week 4 will be recorded. You won't need to submit the same request again after Day 28.
If you cannot attend the Week 4 meeting, you can still submit your request by email within the stated period.
You don't need to demonstrate a particular fitness result or meet a specific performance target to make a request under this guarantee.
6. Refund Assessment and Payment
Requests under the 28-Day Confidence Guarantee will be assessed once your 28-day program is complete.
We'll review whether the program requirements have been met, taking into account reasonable attendance exceptions and individual circumstances.
If your request is approved, we'll refund your $349 AUD program fee within 7 business days of approval, using your original payment method wherever possible.
If the original payment method is unavailable, we'll contact you to arrange an appropriate alternative.
We'll communicate the outcome of your request and explain any eligibility concerns.
7. Scope of the Guarantee
This Confidence Guarantee applies to the GCF Built for More 28-Day Program, purchased for $349 AUD.
It does not automatically apply to other GCF memberships, programs or services.
The guarantee is intended to give participants the confidence to experience our coaching, training structure and community before deciding whether GCF is right for them.
8. Your Rights Under Australian Consumer Law
Our 28-Day Confidence Guarantee is a voluntary promise provided by GCF GYM.
It is in addition to your rights under Australian Consumer Law.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded or restricted.
The attendance conditions and seven-day request deadline for this voluntary guarantee do not limit your statutory consumer rights.
GCF GYM | Get Commando Fit
Rouse Hill, NSW
Email: gcf@commandosteve.com
Stronger Together. Built for Life.
Effective date: 2.11.2026