PRIVACY POLICY
GCF GYM | GET COMMANDO FIT
Operated by CDO TANE PTY LTD
ABN 67 054 078 820
Last updated: 5 November 2026
1. Introduction
CDO TANE PTY LTD, trading as GCF GYM and Get Commando Fit ("we", "us" or "our"), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, enquire about our services, submit an online form, participate in our programs or communicate with us.
We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.
2. Information We Collect
Depending on how you interact with us, we may collect:
Your name, email address and telephone number.
Your suburb or general location.
Your fitness goals, training experience and program preferences.
Information you provide through website enquiries, Facebook or Instagram lead forms, messages and consultations.
Membership, booking and payment-related information.
Information about your participation in our training programs.
Health or injury information you voluntarily provide where relevant to safely delivering our services.
Website usage information collected through cookies, analytics and similar technologies.
We only collect information reasonably necessary for our business activities or otherwise permitted by law.
Where sensitive information, including health information, is required, we will seek your consent where required by law.
3. How We Collect Information
We may collect personal information when you:
Complete an enquiry form on our website.
Submit a Facebook or Instagram lead form.
Contact us by telephone, email, social media or messaging platforms.
Register for a trial, membership, coaching program or personal training session.
Participate in a consultation, assessment or training session.
Interact with our website or advertising.
We may also receive information from third-party service providers where authorised or permitted by law.
4. How We Use Your Information
We collect and use personal information to:
Respond to enquiries about our gym, programs and services.
Contact you about your interest in GCF GYM.
Arrange consultations, trials, bookings and memberships.
Provide personalised training and coaching services.
Manage memberships, payments and customer accounts.
Provide customer support and service updates.
Improve our programs, website and customer experience.
Measure advertising performance and improve our marketing.
Send promotional communications where you have consented or where otherwise permitted by law.
Comply with legal and regulatory obligations.
Submitting an enquiry does not automatically enrol you in a program or create a paid membership.
5. Facebook, Instagram and Online Advertising
We use Meta platforms, including Facebook and Instagram, to advertise our services and receive enquiries.
When you submit a lead form through Facebook or Instagram, the information you provide may be shared with GCF GYM so that we can contact you regarding your enquiry.
This may include your name, email address, phone number, location and responses to questions about your training goals.
We may use Meta Business Suite, Leads Centre and other authorised systems to manage enquiries and follow up with prospective customers.
We may also use advertising and analytics technologies, including the Meta Pixel where implemented, to measure advertising performance and improve our campaigns.
Your use of Facebook and Instagram is also subject to Meta's own privacy policies.
6. Marketing Communications
Where permitted by law, we may contact you about GCF GYM programs, offers, events and services that may interest you.
Communications may be sent by email, SMS, telephone or social media messaging.
You can opt out of promotional communications at any time by using an unsubscribe option where provided or contacting us directly.
Opting out of marketing will not prevent us from sending essential communications relating to services you have requested or purchased.
7. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers where reasonably necessary to operate our business, including:
Membership management and booking platforms.
Payment processing providers.
Website hosting and form providers.
Email, SMS and customer communication services.
Advertising and analytics platforms.
Professional advisers and service providers.
Government authorities where required by law.
Some providers may store or process information outside Australia. Where applicable, we take reasonable steps to address privacy obligations relating to overseas disclosures.
8. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Personal information may be stored electronically in secure business systems operated by us or our service providers.
We retain information only for as long as reasonably necessary for our business purposes or as required by law, after which we take reasonable steps to securely delete or de-identify it.
No electronic storage or transmission system can be guaranteed completely secure.
9. Accessing and Correcting Your Information
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated.
We will respond to requests in accordance with applicable privacy laws.
10. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity and measure marketing effectiveness.
You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.
11. Children and Young People
Where personal information relates to a child or young person, we take reasonable steps to obtain appropriate parent or guardian consent where required.
12. Privacy Complaints
If you have concerns about how we handle your personal information, please contact us using the details below.
We will review your complaint and respond within a reasonable timeframe.
If you are dissatisfied with our response, you may be entitled to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Website: www.oaic.gov.au
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services or legal obligations.
The latest version will be published on our website with the date of the most recent update.
14. Contact Us
CDO TANE PTY LTD
Trading as GCF GYM / Get Commando Fit
ABN: 67 054 078 820
Location: Rouse Hill, NSW, Australia
Website: https://www.commandosteve.com
Phone: 0411 809 480
For privacy enquiries, please contact us through our website or using the contact details above.